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Support Portal
  1. Support Portal
  2. OTT Support

OTT Support

You can raise a request for OTT Support using the options provided.

Learn more about

  • About Videodock OTT

    Learn more about us and our product
  • Getting started with the JWP dashboard

    If you use the JW Player Online Video Platform (OVP) to manage your videos, the guides linked from this article are a great way to get started.
  • Configuring the look and feel

    You can find information about specific Videodock OTT platform features on the pages linked here.
  • Localisation

    If your application is multilingual, you’ll need to add translations to a number of elements in the Dashboard. The articles explain where and how.
  • Content types

    Content types enable you to categorise media by category with shared custom parameters, helping you organise your library and validate data.
  • Restricting content

    Content can be restricted so that you manage who is and is not allowed to view it.
  • Stripe

    If your VD OTT instance is implemented with Stripe, then these articles are for you.
Need to raise a request? Contact us.
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